Emergency Communications Center

The Ripon Police 9-1-1/Communications Unit operates 24 hours a day, 365 days a year. Dispatchers are the unseen partners of Police Officers and receive specialized training in communication skills, handling critical incidents, and multi-tasking, so that they may effectively serve the needs of the community.

Using state-of-the-art communications equipment, dispatchers take calls for service by phone, from counter walk-ups, and transfers from other agencies. Trained to ask callers specific questions designed to gather critical details in a limited time, they field the information to the officers. In many cases, it is the skill of the dispatcher that enables an officer to find a criminal fleeing from a crime.

The ability to multi-task is an extremely critical part of the Dispatchers position, particularly for Ripon Dispatchers who also provide dispatch services for the cities of Lathrop and Escalon. At times the dispatcher is listening to someone on the phone, someone at the window, and officers on two different radio frequencies, all at the same time.

We encourage community members to call us when they see something suspicious or have a concern. Their call may very well help us prevent a crime or solve a situation before it becomes a critical problem. We ask the public to use 9-1-1 for any emergencies or when you see a crime occurring.  For non-emergency assistance, call us at 209-599-2102.

Sorting out the information and prioritizing it takes skill and a special ability. If you visit "Dialing 911", "Reporting a Crime" and "Being an Effective Witness", you will find information that will aid the Dispatcher in providing you with efficient service.